AI-powered customer replies for Shopify
Reply to every customer in seconds with an AI agent that knows your store.
Generate empathetic, brand-aligned responses across email, chat, and social. Automate the busywork while keeping your personal tone.
Avg. response time14s
CSAT uplift+18%
Automation72%
Live preview
See how your agent drafts replies with tone control and order context.
Customer: “My order arrived damaged. Can you help?”
Tone: Calm & helpful
I’m so sorry your order arrived damaged. I’ve already created a replacement with priority shipping. You’ll receive a new tracking link shortly.
AI handled 72% of inbox this week
Trusted by operators fromShopifyKlaviyoGorgiasZendeskFrontAircall
Why teams switch
Built for fast-moving support teams
Guardrails, collaboration, and insights so AI replies stay on-brand and measurable.
Brand-safe replies
Enforce tone, disclaimers, and refund rules automatically.
Human-in-the-loop
Approve, edit, or auto-send based on confidence thresholds.
Secure by default
SOC2-ready controls, role-based access, and audit trails.
Ops visibility
See handle-time, CSAT, and automation lift in one dashboard.
How it works
From setup to impact in a week
1
Connect your stack
One-click Shopify, helpdesk, and email integrations to ingest order context.
2
Set your guardrails
Define tone, refunds, and escalation paths. Teach the agent your macros.
3
Review and ship
Start with approvals, then graduate to auto-send for repeat intents.
Workflow gallery
See what your agent ships every day
Automated workflows
Instant tone shifts
Shopify order lookup
Macros upgraded
Smart tags
Voice & chat
Automated workflows
Instant tone shifts
Shopify order lookup
Macros upgraded
Smart tags
Voice & chat
Multi-brand inbox
AI QA summaries
Team approvals
Bulk campaigns
Return portal
Insights
Multi-brand inbox
AI QA summaries
Team approvals
Bulk campaigns
Return portal
Insights
Pricing
Plans that grow with your inbox
Simple pricing, generous automation. Switch or cancel anytime.
Starter
For new stores that want AI replies on day one.
$29/mo
- 300 AI replies
- Tone presets
- Shopify order context
Most popular
Growth
For scaling teams automating the bulk of support.
$79/mo
- Unlimited replies
- Team approvals
- Macros to AI workflows
- Performance insights
Scale
For brands with complex workflows and SLAs.
Custom
- Dedicated onboarding
- Multi-brand routing
- Advanced security
- Priority support
Trusted results
Teams see impact in days
Real operators using the agent to clear their inbox while keeping quality high.
Amelia, CX Lead
DTC Apparel
“We cut first-response from minutes to seconds without losing our brand voice. Approvals let us scale safely.”
Jordan, Support Ops
Marketplace
“Macros became living workflows. The agent pulls exact order data so agents spend time on edge cases only.”
Priya, Founder
Beauty
“CSAT is up and our team isn’t buried. The weekly automation report makes it easy to justify the spend.”
Ready to get ahead?
Deploy your Shopify support agent this week
Start with approvals, expand to auto-send. Keep your tone, measure uplift, and reclaim hours daily.
SOC2-aligned controls
Shopify-native context
Team approvals & roles
Support in under 24h